At Grove House Interiors, we carefully curate furniture, home decor, and accessories to bring
timeless style into your home. We want you to feel confident in your purchases and are happy to
assist with any questions regarding your order.
Because our products are sourced from a variety of trusted vendors and manufacturers, return
eligibility varies by item. Eligible items may be returned within 3 days of delivery, subject to the individual
manufacturer's return policy. Items must be unused, undamaged, and in their original
packaging.
Some items, including custom or made-to-order furniture, special orders, final-sale
merchandise, and select oversized furnishings, may not be eligible for return.
Any product-specific return restrictions will be communicated before purchase.
To request a return, please contact hello@grovehouseinteriors.com with your order
number, the item you wish to return, and the reason for your request.
Our team will review your request and provide return eligibility details and instructions within
3 business days. Please do not ship items back without receiving return authorization, as return addresses may
vary by vendor.
Customers may be responsible for return shipping costs and applicable vendor restocking fees
for eligible non-defective returns. Any applicable fees will be communicated before the return is authorized. Original shipping charges may be nonrefundable unless an item arrives damaged, defective, or
incorrect.
If your order arrives damaged, defective, or incorrect, please contact us within 3 days
of delivery with your order number and photographs of the item and packaging.
We will work with the appropriate vendor to determine the available resolution, including
replacement, repair, or refund as applicable.
Once an authorized return has been received and inspected, approved refunds will be issued to
the original payment method within 3 business days.
Please allow additional time for your bank or payment provider to process the credit.
Cancellation requests must be submitted as soon as possible. Orders that have already entered
processing or shipment may not be eligible for cancellation.
Custom, special-order, and made-to-order items may be noncancelable once production or
processing has begun.
For questions regarding returns, exchanges, or your order, please contact:
Grove House Interiors
Email: hello@grovehouseinteriors.com
Website: www.grovehouseinteriors.com